My issue was NEVER resolved for fixed. Your customer service rep, hung up on me, and s...

GetHuman-kattall's customer service issue with UberEATS from August 2018

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The issue in GetHuman-kattall's own words
My issue was NEVER resolved for fixed. Your customer service rep, hung up on me, and sent me over to your survey.**my whole order was incorrect - NOTHING ordered was delivered. I get it, she can't control condiments, BUT why is everything WRONG.**The order was for pregnancy, and allergies, and no one got their order. All the rep did was process a refund, and then told me to reorder the meals. When I asked how she was going to make sure that the order was corect, she couldn't answer me. **I had to tell her twice that I wanted speak with someone else, because she was clearly in effective, and she disregarded my requests and concerns.**At the end of the call, she disconnected the call. This is the worst service, and completely unacceptable for any establishment, and a sad and poor representation that the rep is setting for this company.**I expect to receive a call back from a supervisor at ***-***-****. And I expect that my account regarding order ****** be notated accurately by that rep that I had spoken with. I should not have to repeat the issue and that she did NOT transfer me to someone else, or that she could not guarantee that a reorder would be error free.
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UberEATS

Customer service issue
Reported by GetHuman-kattall
Aug 9th, 2018 - 7 mons ago
I have an issue with UberEATS too
Fixed
Seen by 5 customers so far
Similar issue to 11517 others
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GetHuman-kattall started working on this issue
Aug 9th, 2018 7:55pm
GetHuman-kattall indicated the issue is not fixed yet.
Aug 9th, 2018 7:56pm
GetHuman-kattall indicated the issue is not fixed yet.
Aug 9th, 2018 8:57pm
GetHuman-kattall indicated the issue is not fixed yet.
Aug 10th, 2018 9:15pm