I ordered * pizzas in Bogot*, Colombia and the app said they were delivered but no food...

GetHuman-cptblag's customer service issue with UberEATS from August 2018

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The issue in GetHuman-cptblag's own words
I ordered * pizzas in Bogot*, Colombia and the app said they were delivered but no food was recieved. After calling customer support they said we it was delivered, the address was correct. The customer service was terrible and the charge was still applied without recieving my order.*I am deeply disappointed after using Uber for many years. This customer service is pushing me to consider other options. *Please could you help me solve this issue? It is extremely frustrating such a great company would have such a terrible service.
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UberEATS

Customer service issue
Reported by GetHuman-cptblag
Aug 9th, 2018 - a yr ago
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GetHuman-cptblag started working on this issue
Aug 9th, 2018 3:28am
GetHuman-cptblag confirmed the issue is fixed. Hooray!
Aug 10th, 2018 11:11am