I placed an order yesterday with Tropical Smoothie to arrive at *:** yesterday. It neve...

GetHuman-coltonac's customer service issue with UberEATS from August 2018

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The issue in GetHuman-coltonac's own words
I placed an order yesterday with Tropical Smoothie to arrive at *:** yesterday. It never arrived, so I assumed something had gone wrong with the processing. I went to the restaurant and placed a new order and paid for it. Then today I get a call that my food is being delivered at **am to my job. I’m not at the office today, so there is no one for the food to be delivered to. I spoke to the restaurant who basically told me “sorry, that’s your problem”. I need a full refund since I never got my food. **My phone number is************
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UberEATS

Customer service issue
Reported by GetHuman-coltonac
Aug 2nd, 2018 - 9 mons ago
I have an issue with UberEATS too
Fixed
Seen by 5 customers so far
Similar issue to 8840 others
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GetHuman-coltonac started working on this issue
Aug 2nd, 2018 3:40pm
GetHuman-coltonac indicated the issue is not fixed yet.
Aug 3rd, 2018 4:06pm
GetHuman-coltonac indicated the issue is not fixed yet.
Aug 5th, 2018 5:30pm
GetHuman-coltonac indicated the issue is not fixed yet.
Aug 5th, 2018 7:57pm