My driver couldn’t get into the gate and when I told her I’d meet her she agreed. When I had gotten to the gate she cancelled the order and refused to take my call.

GetHuman940687's customer service issue with UberEATS from August 2018

8 views | 8670 similar | 0 following
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The issue in GetHuman940687's own words
My driver couldn’t get into the gate and when I told her I’d meet her she agreed. she then hung up the phone and immediately cancelled my order. you guys are saying that this issue has been resolved and it most certainly hasn’t. I feel as though I was scammed.
This was especially frustrating because the driver completely refused to answer the phone after I told her (and she agreed) that I’d come down to the gate. upon that agreement she immediately cancelled the order.

GetHuman940687 did not yet indicate what UberEATS should do to make this right.

I’ve been a customer for awhile now and had a lot of good experiences with Uber eats. I always try to tip well because I know their job isn’t easy.
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UberEATS

Customer service issue
Reported by GetHuman940687
Aug 1st, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 8670 others
0 customers following this
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Timeline

GetHuman940687 started working on this issue
Aug 1st, 2018 11:14pm
GetHuman940687 indicated the issue is not fixed yet.
Aug 2nd, 2018 12:30am
GetHuman940687 indicated the issue is not fixed yet.
Aug 2nd, 2018 1:57pm
GetHuman940687 indicated the issue is not fixed yet.
Aug 2nd, 2018 2:05pm
GetHuman940687 indicated the issue is not fixed yet.
Aug 2nd, 2018 2:06pm

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