UberEats has NO customer service if things go wrong
GetHuman-kellidry's customer service issue with UberEATS from July 2018
Help with my UberEATS issue
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The issue in GetHuman-kellidry's own words
Have dinner. ... We just had an order delivered and it is missing an entree. We called the restaurant and they said they couldn’t help. We are at a hotel with no means of transportation. We tried reaching out to UberEats and were told someone would help us within ** hours. We were forced to order a whole new set of food (using grub hub) paying for another delivery fee in order for the two of us to eat. So frustrated to be left without any help and wasted money!!
I was in a hotel with no restaurants nearby and no means of getting there except to pay for a taxi*Uber. With the order messed up we had to order more food, pay another delivery fee and wasted money bc Uber doesn’t provide any sort of customer service to help people with wrong orders. I will NEVER use Uber or UberEats again.
A full refund.
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