UberEats has NO customer service if things go wrong

GetHuman-kellidry's customer service issue with UberEATS from July 2018

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Help with my UberEATS issue
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The issue in GetHuman-kellidry's own words
Have dinner. ... We just had an order delivered and it is missing an entree. We called the restaurant and they said they couldn’t help. We are at a hotel with no means of transportation. We tried reaching out to UberEats and were told someone would help us within ** hours. We were forced to order a whole new set of food (using grub hub) paying for another delivery fee in order for the two of us to eat. So frustrated to be left without any help and wasted money!!
I was in a hotel with no restaurants nearby and no means of getting there except to pay for a taxi*Uber. With the order messed up we had to order more food, pay another delivery fee and wasted money bc Uber doesn’t provide any sort of customer service to help people with wrong orders. I will NEVER use Uber or UberEats again.
A full refund.
I have an issue with UberEATS too
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UberEATS

UberEats
Customer service issue
Reported by GetHuman-kellidry
Jul 25th, 2018 - 10 mons ago
I have an issue with UberEATS too
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Seen by 8 customers so far
Similar issue to 7530 others
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GetHuman-kellidry started working on this issue
Jul 25th, 2018 11:27pm
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 26th, 2018 12:52am
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 29th, 2018 1:18pm
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 29th, 2018 1:18pm
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 29th, 2018 1:22pm
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 29th, 2018 1:23pm
GetHuman-kellidry indicated the issue is not fixed yet.
Jul 29th, 2018 5:07pm