Before contacting them, items GetHuman-cebuana may need:
Name, Email address, and Phone number
The issue in GetHuman-cebuana's own words
Hello, me and my sister ordered Rita’s ice cream from Glen Rock, NJ using ubereats. When we got the notification that our driver was on the way, we saw that her profile picture was of a woman named Yuriza. A coupled minutes later I received a text saying our delivery was here so I looked out my window and instead of seeing the woman Yuriza, I saw a man who looked NOTHING like her. Now me and my sister were a bit freaked out because he was posing as a woman and even though we were a bit cautious we headed towards the door. But right as I went to open the door, this delivery man turned around and took our food with him! Not only was he posing as different person, he took our food, without trying to contact us by ringing our doorbell (my sister and I checked to see if our doorbell worked and it did) . Now this is very upsetting and we wasted $** and we would like a refund please!
GetHuman-cebuana did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-cebuana fixed the problem
We are waiting for GetHuman-cebuana to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.