I ordered dinner from Olive Garden through Uber eats. I accidentally clicked place orde...

GetHuman-urwahka's customer service issue with UberEATS from July 2018

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The issue in GetHuman-urwahka's own words
I ordered dinner from Olive Garden through Uber eats. I accidentally clicked place order after clicking on the wrong menu item and clicked cancel right away. It redirected me to call customer support so I called and they told me my order could not be cancelled because they already started making it. Two hours later, I’m still starving and haven’t received my order. I called back and they said they cancelled and refunded my order.....but no one contacted me about it so I was sitting here waiting for food that wasn’t even coming. That’s still fine, but when I looked at my bank account I was charged for the food that i waited two hours for and never even received. So if I can’t get any sort of compensation for the hard time, I would at least like the refund that they told me I would get.
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Customer service issue
Reported by GetHuman-urwahka
Jul 20th, 2018 - a yr ago
I have an issue with UberEATS too
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GetHuman-urwahka started working on this issue
Jul 20th, 2018 7:00am