My driver called and stated that while she was inside the restaurant, one of my thai ic...

GetHuman860665's customer service issue with UberEATS from July 2018

5 views | 5432 similar | 0 following
Help with my UberEATS issue
GetHuman860665's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman860665's own words
My driver called and stated that while she was inside the restaurant, one of my thai iced teas spilled and the manager refused to give her another one. She said the restaurant manager said it was her fault and she was mad that it had happened because the restaurant didnt pack it tight enough. I called the restaurant and the manager said she had left for * minutes, that my drink was packed perfectly tight when he gave it to her. That is apparently why he would not make her another drink. I need a refund for my entire order last night as this is my second time using uber eats and it was a terrible experience. It took a long time and I didnt get everything I ordered. That, and I have to go out of my way to complain and ask for my money back. * I believe the restaurant manager that the driver came back because it took her much longer than it should have to drop off the food, if she had dropped it inside the store like she said then the manager would have had no choice but to give her another one and it would not have taken as long. *This is just a really unfortunate experience, I like this app as I have used it before and told many of my friends how convenient it is.

GetHuman860665 did not yet indicate what UberEATS should do to make this right.

How GetHuman860665 fixed the problem

We are waiting for GetHuman860665 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman860665 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman860665
Jul 8th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 5432 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman860665 started working on this issue
Jul 8th, 2018 6:03pm
GetHuman860665 indicated the issue is not fixed yet.
Jul 8th, 2018 10:10pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians