Dear Uber,**I am amazed and enjoying the customer service provided by DoorDash. I get t...

GetHuman-chezaray's customer service issue with UberEATS from July 2018

Help with my UberEATS issue
The issue in GetHuman-chezaray's own words
Dear Uber,**I am amazed and enjoying the customer service provided by DoorDash. I get to speak to a live person. The last time I did business with you, you replied to me and wrote not to bother replying back when I took issue with you offering a “sorry” instead of a refund of a missing item in my order. That item was *$* and I’ve spent way over $*,*** with you. I decided that day to delete your app, stop doing business with your company and it was one of the best decisions I ever made. I felt unvalued and a little bit embarrassed when your robot responded with the same nonsense over and over again. But I was welcomed among tons of people online with similar stories who directed me to DoorDash.**-Chez

GetHuman-chezaray did not yet indicate what UberEATS should do to make this right.

How GetHuman-chezaray fixed the problem
Stop using Uber
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Customer service issue
Reported by GetHuman-chezaray
Jul 6th, 2018 - 4 years ago
Seen by 4 customers so far
Similar issue to 5201 others
0 customers following this
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GetHuman-chezaray started working on this issue
Jul 6th, 2018 3:24am
GetHuman-chezaray confirmed the issue is fixed. Hooray!
Jul 6th, 2018 3:24am