Tonight, I ordered from the McDonalds from **** San Pablo Avenue, Oakland CA *****. Ab...

GetHuman-baughman's customer service issue with UberEATS from July 2018

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The issue in GetHuman-baughman's own words
Tonight, I ordered from the McDonalds from **** San Pablo Avenue, Oakland CA *****. About half the time I order from there, the order gets cancelled over an hour after I place the order. My previous order from a different location took way longer than the expected delivery, and I was still charged for it. It's kind of crazy to me that Uber is one of the best apps I've ever used, yet Ubereats is consistently one of the worst apps I've ever used. I'm conflicted on how I feel about your company, but as time goes on, I feel like I should delete both apps and download Lyft. I use Uber around ** - ** times a month, but I don't think I continue to support a company that is connected to such an incompetent app such as Ubereats.

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UberEATS

Customer service issue
Reported by GetHuman-baughman
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 3 customers so far
Similar issue to 5053 others
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GetHuman-baughman started working on this issue
Jul 4th, 2018 12:58pm
GetHuman-baughman indicated the issue is not fixed yet.
Jul 4th, 2018 12:59pm