Hello, my name is Liza Zuniga. My order number AC*** from Mc Donald's at Harrisburg loc...

GetHuman-lizazuni's customer service issue with UberEATS from July 2018

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The issue in GetHuman-lizazuni's own words
Hello, my name is Liza Zuniga. My order number AC*** from Mc Donald's at Harrisburg location. We spoke with the manager because the Uber driver left when the manager clearly said she had more bags for the order. My order took over an hour to come. It was cold and the order was incomplete. My son meal was entirely missing. My order was missing * drinks,* large fries. This is not right. My husband was upset, my son would not take food from me even after I asked him to eat. I want a full refund. Delores, shift manager at McDonald's said Ubereats is the one who needs to provide refund since the driver did not wait for the manager to get the rest of the bags. Please send our full refund as we returned food. Thank you. Liza Zuniga

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Customer service issue
Reported by GetHuman-lizazuni
Jul 4th, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5044 others
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GetHuman-lizazuni started working on this issue
Jul 4th, 2018 7:21am