I placed an order for Mexican food and waited over an hour to get my food. I am at work...

GetHuman-dreamsta's customer service issue with UberEATS from July 2018

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The issue in GetHuman-dreamsta's own words
I placed an order for Mexican food and waited over an hour to get my food. I am at work when I order and I can't always have my phone on or near me. I work in a medical facility. I didn't get the text that or phone call from the driver and when I could check the computer I saw where my order had been cancelled with no refund. I later on ordered the same thing and watched the progress of my order on the computer screen. The driver called me and said he was close, asked if it was *** for the address and I told him no it was ***. Gave him the name of where I work and he named the street which he said was Saunders. If he was on Saunders which I told him he was close. We are right after that street on West Due West. He said he was gonna call it in and then he would call me right back. Never heard from him again. Called the number he called me from and it was an automated line asking me for a code which I didn't have or know. I would like to have my money refunded to me. I was very upset as I had not had anything to eat all day.
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UberEATS

Customer service issue
Reported by GetHuman-dreamsta
Jul 4th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 7 customers so far
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GetHuman-dreamsta started working on this issue
Jul 4th, 2018 12:22am
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Jul 4th, 2018 12:22am
GetHuman-dreamsta indicated the issue is not fixed yet.
Jul 4th, 2018 9:07pm
GetHuman-dreamsta indicated the issue is not fixed yet.
Jul 4th, 2018 9:09pm
GetHuman-dreamsta indicated the issue is not fixed yet.
Jul 6th, 2018 12:00am