I filed a couple reports last night and one this morning about what happened and I’m so...
GetHuman-hentaipr's customer service issue with UberEATS from July 2018
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The issue in GetHuman-hentaipr's own words
I filed a couple reports last night and one this morning about what happened and I’m sorry, I have nothing against Ubereats I use you guys all the time I can’t drive so it’s super helpful, I’ve dealt with a two missing items before but never made a complaint because it wasn’t a huge deal to me and I even had McDonald’s call me one time telling me something I ordered on the menu wasn’t there anymore so I had to get something cheaper but I didn’t care. This time it just really bugs me because I guess the driver picked up multiple orders which is fine but she should have checked the receipt and the house numbers or something because she handed me the wrong bag with something way cheaper and nothing I could eat so I really wasted my money, I sent her a note immediately after I opened it which wasn’t even a minute after she left so I was hoping she’d turn about but nothing so I can’t even imagine the other customer that didn’t get what he or she wanted. I want to continue using this app because I love it and it’s helped me so much but I don’t feel comfortable, I’ll start checking the bag right as I open the door to check it but please can I get a refund :( I sent one report with a photo showing what I received compared to what I ordered so please get back to me when you can, sorry for being annoying.
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