Placed an order on the app, a couple minutes after order was placed it said it was canc...

GetHuman-erikorta's customer service issue with UberEATS from July 2018

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The issue in GetHuman-erikorta's own words
Placed an order on the app, a couple minutes after order was placed it said it was cancelled, then the courier said she still picked it up so I am guessing order still went through, app said she was arriving so I was outside location for ** minutes and app said I was the one not at the location when she never arrived. Wondering if payment went through or not because it says it was cancelled but I went to the restaurant to re order and cashier said courier did pick it up. If payment went through I would like a refund.
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How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?What do I do if my UberEATS order is wrong?How do I get a refund on my Uber Eats order?
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UberEATS

Customer service issue
Reported by GetHuman-erikorta
Jul 2nd, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 4 customers so far
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GetHuman-erikorta started working on this issue
Jul 2nd, 2018 10:25pm
GetHuman-erikorta confirmed the issue is fixed. Hooray!
Jul 4th, 2018 12:04am