Your driver refused to stay on the phone with me while I directed him to my apartment...

GetHuman839230's customer service issue with UberEATS from July 2018

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The issue in GetHuman839230's own words
Your driver refused to stay on the phone with me while I directed him to my apartment, since he went to the wrong one. Then in the middle of the conversation, hung up and canceled the order. I would like a FULL refund and this is not the first time I’ve had trouble with your drivers not being able to locate the address, this makes no sense to me because you’re delivering food for people, yet there’s always a problem finding the address.
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UberEATS

Customer service issue
Reported by GetHuman839230
Jul 1st, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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Timeline
GetHuman839230 started working on this issue
Jul 1st, 2018 4:33pm