I requested a refund for a transaction over * weeks ago. I tried to place an order and...

GetHuman838720's customer service issue with UberEATS from July 2018

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The issue in GetHuman838720's own words
I requested a refund for a transaction over * weeks ago. I tried to place an order and your app told me the items were no longer available and it kicked me back to the beginning, where I successfully placed a different order. My parents received one order and then another driver attempted to deliver another. My parents refused the food because they just ate the order that I placed successfully. So not only was I charged for an extra order, the food was not left with my parents. I am entitled to a refund. Please let me know how this can be accomplished.
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Customer service issue
Reported by GetHuman838720
Jul 1st, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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GetHuman838720 started working on this issue
Jul 1st, 2018 11:38am