Ordered McDonald’s through Uber eats app and come realise that the food had been tamper...
GetHuman-wpaula's customer service issue with UberEATS from June 2018
Help with my UberEATS issue
GetHuman-wpaula's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-wpaula a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-wpaula's own words
Ordered McDonald’s through Uber eats app and come realise that the food had been tampered with, by this I mean the drink and ice creams had been wrapped with cling film which is very unhygienic. Further more the * fries we ordered did not come with the order. I spent a further ** minutes trying to contact the McDonald’s store in which the order came by this time the entire order was freezing cold and had to be discarded off. I am very disappointed has we have used this this service before I spent quite a lot of money. I don’t expect to pay a £*.** delivery charge for my food to be to tampered with and also food missing and can confirm Steve the manager from McDonald’s as also verified this and expressed his concerns about the delivery driver himself. I expect a full refund has myself my partner and * small children are £** out of pocket and has not had food please resolve this matter ASAP kind regards Paula Wilkinson
GetHuman-wpaula did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-wpaula fixed the problem
We are waiting for GetHuman-wpaula to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.