Ordered McDonald’s through Uber eats app and come realise that the food had been tamper...

GetHuman-wpaula's customer service issue with UberEATS from June 2018

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The issue in GetHuman-wpaula's own words
Ordered McDonald’s through Uber eats app and come realise that the food had been tampered with, by this I mean the drink and ice creams had been wrapped with cling film which is very unhygienic. Further more the * fries we ordered did not come with the order. I spent a further ** minutes trying to contact the McDonald’s store in which the order came by this time the entire order was freezing cold and had to be discarded off. I am very disappointed has we have used this this service before I spent quite a lot of money. I don’t expect to pay a £*.** delivery charge for my food to be to tampered with and also food missing and can confirm Steve the manager from McDonald’s as also verified this and expressed his concerns about the delivery driver himself. I expect a full refund has myself my partner and * small children are £** out of pocket and has not had food please resolve this matter ASAP kind regards Paula Wilkinson

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Customer service issue
Reported by GetHuman-wpaula
Jun 29th, 2018 - 4 years ago
Seen by 21 customers so far
Similar issue to 4617 others
0 customers following this
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GetHuman-wpaula started working on this issue
Jun 29th, 2018 4:32pm
GetHuman-wpaula indicated the issue is not fixed yet.
Jun 29th, 2018 5:33pm

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