Ordered food through app first time. At **** Was originally quoted **** then ****. The...

GetHuman-megasxlr's customer service issue with UberEATS from June 2018

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The issue in GetHuman-megasxlr's own words
Ordered food through app first time. At **** Was originally quoted **** then ****. Then got a phone call from the actual restaurant (McDonald's) who said I haven't paid for the order. I had a receipt and there wasn't any way to repay or change payment. Like there was no way at all. So I wanted to just cancel it and get it myself which is what I should've done. They said if they cancel it id still have to pay the Uber driver. For what?!? I didn't get my food and it was the Uber app that fucked up. So I went to the restaurant to talk to everyone and see what is going on. I finally got there and the Uber driver cancelled the order. I'm not paying anyone for nothing. I took ubers yesterday for a wedding so I'm surprised that this is happening

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UberEATS

Customer service issue
Reported by GetHuman-megasxlr
Jun 17th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3589 others
0 customers following this

Timeline

GetHuman-megasxlr started working on this issue
Jun 17th, 2018 4:44pm

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