Hello, **I use your service almost on a daily basis and I've never had an issue until t...

GetHuman788020's customer service issue with UberEATS from June 2018

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The issue in GetHuman788020's own words
Hello, **I use your service almost on a daily basis and I've never had an issue until today. I submitted an order by accident and called the customer service team in under one minute after my order was placed. I was told that I could cancel but still get charged. I ordered cupcakes so it's not like the company had to prepare my order. **I'm disappointed because I called immediately and nothing could be done for me. Why is there a cancel order option if you can't cancel? **Regards, *Allegra Sexton ****-***-****
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UberEATS

Customer service issue
Reported by GetHuman788020
Jun 15th, 2018 - 9 mons ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 3456 others
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GetHuman788020 started working on this issue
Jun 15th, 2018 5:36pm
GetHuman788020 indicated the issue is not fixed yet.
Jun 18th, 2018 3:32pm
GetHuman788020 indicated the issue is not fixed yet.
Jun 18th, 2018 3:41pm