I placed an order in the app, after ** minutes it switched from "preparing your order...
GetHuman786611's customer service issue with UberEATS from June 2018
Help with my UberEATS issue
The issue in GetHuman786611's own words
I placed an order in the app, after ** minutes it switched from "preparing your order" to "looking for a delivery person". It never updated after this (I assume no driver was reached). The restaurant has since closed (** minutes after it switched to looking for a driver), and thus no delivery is possible. I want to make sure i will not be charge for the order since it was never received (and since it was never picked up, it wasn't due to an issue on my end).
GetHuman786611 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman786611 fixed the problem
It somehow was delivered (without telling me it was picked up) and AFTER the place had closed
Please help with my UberEATS issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.