My order was never delivered. The driver never moved when order was being tracked she r...

GetHuman-colberte's customer service issue with UberEATS from June 2018

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The issue in GetHuman-colberte's own words
My order was never delivered. The driver never moved when order was being tracked she remained in one spot the whole time. After contacting her, I was informed that her boyfriend was delivering the food. A few minutes after speaking with her my order was cancelled without a refund. I am a frequent user of Ubereat, I love the convenience of the service. But the treatment I received yesterday was not fair. Due to the fact that driver failed to do her job my money should be refunded. And when future orders are placed please do not pick her as my driver
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UberEATS

Customer service issue
Reported by GetHuman-colberte
Jun 14th, 2018 - 9 mons ago
I have an issue with UberEATS too
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GetHuman-colberte started working on this issue
Jun 14th, 2018 5:25pm