I order some food from Panda Express. The food was going to be delivered around *pm but...

GetHuman779028's customer service issue with UberEATS from June 2018

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The issue in GetHuman779028's own words
I order some food from Panda Express. The food was going to be delivered around *pm but the girl could not find the address. When I was about to call her to guide her, she cancelled, and I lost contact and her number.*However, I got a message saying she called me. Impossible, because the phone was in my hand, charged and ringer was on. But I double checked. No, no outside call.*Therefore, I insist that I do not get charged for neirher the food nor her trip. She should have been using Waze.*I am without a job, and cannot be saying no "big deal" to other people's mistakes.*I am an faithful Uber customer, but if this is not resolved, I will no longer use this service.**Thank you.
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Customer service issue
Reported by GetHuman779028
Jun 13th, 2018 - 9 mons ago
I have an issue with UberEATS too
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GetHuman779028 started working on this issue
Jun 13th, 2018 1:34am