I ordered food and the app shows that driver was here, and i went to the location, but...

GetHuman770625's customer service issue with UberEATS from June 2018

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The issue in GetHuman770625's own words
I ordered food and the app shows that driver was here, and i went to the location, but the driver was not there. I tried to call him but i cannot reach to him, and he cancelled my order without calling or messaging me. I could not get my money back too
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UberEATS

Customer service issue
Reported by GetHuman770625
Jun 11th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 6 customers so far
Similar issue to 388 others
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GetHuman770625 started working on this issue
Jun 11th, 2018 4:48am
GetHuman770625 indicated the issue is not fixed yet.
Jun 12th, 2018 9:21am