Why on earth does the uber driver have the option to drop off somebody elses order befo...

GetHuman761679's customer service issue with UberEATS from June 2018

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The issue in GetHuman761679's own words
Why on earth does the uber driver have the option to drop off somebody elses order before mine?? I get a notification that says my order is headed my way except it isn't. Theyre headed somewhere else first. This is the fourth time this has happened to me and nowhere does it state that this could happen to on your order. I want the service charge refunded to me because I didnt pay for the ubereats driver to take a pit stop.
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UberEATS

Customer service issue
Reported by GetHuman761679
Jun 7th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 7 customers so far
Similar issue to 421 others
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Timeline
GetHuman761679 started working on this issue
Jun 7th, 2018 11:43pm