My driver couldn't find me even though I use UberEats all the time! I texted him direct...

GetHuman759537's customer service issue with UberEATS from June 2018

Help with my UberEATS issue
My driver couldn't find me even though I use UberEats all the time! I texted him directions, saw on the map he was in the wrong complex, texted him twice more. He cancelled my order and never once called me. I called him once, and he sent it to voice mail. I won't use you again.
I trust that UberEATS will make this right and come up with a resolution that is fair.
Help with my UberEATS issue
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UberEATS

Customer service issue
Reported by GetHuman759537
Jun 7th, 2018 - 11d ago
I have an issue with UberEATS too
Fixed
Seen by 5 customers so far
Similar issue to 284 others
0 customers following this
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Timeline
GetHuman759537 started working on this issue
Jun 7th 2:02pm
GetHuman759537 indicated the issue is not fixed yet.
Jun 7th 8:19pm
GetHuman759537 indicated the issue is not fixed yet.
Jun 8th 8:45pm
GetHuman759537 indicated the issue is not fixed yet.
Jun 10th 5:06pm