Order* ****A*When I ordered the pizza my screen froze before I finished and I assumed t...

GetHuman-loismlem's customer service issue with UberEATS from June 2018

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The issue in GetHuman-loismlem's own words
Order* ****A*When I ordered the pizza my screen froze before I finished and I assumed that the order never went through. *I decided to go out to eat since it never went through. The pizza arrived ** minutes later. My friend took the pizza and asked how much it was. The diver told her it was $**.** so she gave him $**.** with tip. He never told her that it was already paid for. This morning I got the receipt saying that my card was already charged for the pizza. *so I paid twice for this order. Your driver must know that the food is prepaid though he neglected to tell her that and took advantage of her not knowing. I do not even want this man to get his tip. This is so not right and inappropriate. I never had this problem with other delivery services. *Lois Lemer ****-***-****
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UberEATS

Customer service issue
Reported by GetHuman-loismlem
Jun 5th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 6 customers so far
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GetHuman-loismlem started working on this issue
Jun 5th, 2018 4:53pm
GetHuman-loismlem indicated the issue is not fixed yet.
Jun 5th, 2018 8:38pm
GetHuman-loismlem indicated the issue is not fixed yet.
Jun 6th, 2018 5:54pm
GetHuman-loismlem indicated the issue is not fixed yet.
Jun 9th, 2018 7:53pm