Tried to email about an issue that occurred, responded initially, then made some excuse...

GetHuman-emilymoy's customer service issue with UberEATS from June 2018

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The issue in GetHuman-emilymoy's own words
Tried to email about an issue that occurred, responded initially, then made some excuse about how I needed to email from my Uber eats account email. So I did immediately again online, and posted my email, and they did not respond. Just getting generic emails, subject stating “we didn’t receive my message.” I gave your driver ** dollars to cover my ** and change bill, plus a * dollar tip because i didn’t think you put it on my card. YOUR EMPLOYEE TOOK IT AS A ** dollar tip, and i was charged for the same order on the card linked to the account. This is now the SECOND DAY AND FOURTH TIME OUT REACHING TO CUSTOMER SERVICE, let alone all the emails documented from the first time. I am about to literally lose my **** if you guys don’t figure this ******* out.

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UberEATS

Customer service issue
Reported by GetHuman-emilymoy
Jun 1st, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 434 others
0 customers following this
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Timeline

GetHuman-emilymoy started working on this issue
Jun 1st, 2018 7:14pm
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 2nd, 2018 12:34am
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 2nd, 2018 3:25am
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 2nd, 2018 8:47pm
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 3rd, 2018 2:18am
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 4th, 2018 8:33pm
GetHuman-emilymoy indicated the issue is not fixed yet.
Jun 4th, 2018 8:53pm

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