Tried to email about an issue that occurred, responded initially, then made some excuse about how I needed to email from my Uber eats account email. So I did immediately again online, and posted my email, and they did not respond. Just getting generic emails, subject stating “we didn’t receive my message.” I gave your driver ** dollars to cover my ** and change bill, plus a * dollar tip because i didn’t think you put it on my card. YOUR EMPLOYEE TOOK IT AS A ** dollar tip, and i was charged for the same order on the card linked to the account. This is now the SECOND DAY AND FOURTH TIME OUT REACHING TO CUSTOMER SERVICE, let alone all the emails documented from the first time. I am about to literally lose my **** if you guys don’t figure this ******* out.
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