My name is Kionna Hicks my phone number on the account is ***-***-****. On **** I plac...

GetHuman-mrsbwort's customer service issue with UberEATS from June 2018

Help with my UberEATS issue
The issue in GetHuman-mrsbwort's own words
My name is Kionna Hicks my phone number on the account is ***-***-****. On **** I placed Order *BBA** * May **, **** **:** AM. Prior to placing this order I had a credit of $**.** and I used a $**.** promo code LJHYN****** and my credit balance was $**.**. After my promo code was applied I then placed the order which left me with a credit balance of $**.**. However, when I check my bank account I see that I was charged $*.** and now on my ubereats accounts my credit balance is not showing. I need to know what happened to my credit balance of $**.** when it was showing on my account after I placed the order and why my credit card was charged. I will be disputing this charge with my bank account as my credit card should not have been charged.
GetHuman-mrsbwort did not yet indicate what UberEATS should do to make this right.
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I had to report my issue with uber eats and send in screenshot
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UberEATS

Customer service issue
Reported by GetHuman-mrsbwort
Jun 1st, 2018 - 2y ago
I have an issue with UberEATS too
Fixed
GetHuman-mrsbwort shared how to fix
Seen by 9 customers so far
Similar issue to 346 others
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Timeline
GetHuman-mrsbwort started working on this issue
Jun 1st, 2018 9:19am
GetHuman-mrsbwort indicated the issue is not fixed yet.
Jun 3rd, 2018 11:08am
GetHuman-mrsbwort indicated the issue is not fixed yet.
Jun 3rd, 2018 11:08am
GetHuman-mrsbwort confirmed the issue is fixed. Hooray!
Jun 7th, 2018 5:51pm