Hello,*I am hoping you can help me with my order issue.*I placed an order last night an...

GetHuman-cheriboa's customer service issue with UberEATS from May 2018

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The issue in GetHuman-cheriboa's own words
Hello,*I am hoping you can help me with my order issue.*I placed an order last night and had the following issues:**-took an hour and a half to receive*-the order was ice cold when it arrived*-the containers were crushed*-food items were missing**I have contacted customer service and they refunded me partially.*I DO NOT find this to be acceptable, as none of this order was edible.*Also, there were * of us and only * person had food.**I have been ordering from Uber Eats for quite some time, and would hope to be refunded properly without so much trouble.**Being in a large city (Atlanta) provides me with other food deliver options if needed.*Please advise on what can be done or if I need to dispute this charge on my credit card.**Thank you**Cheri Boatfield

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UberEATS

Customer service issue
Reported by GetHuman-cheriboa
May 30th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 614 others
0 customers following this
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Timeline

GetHuman-cheriboa started working on this issue
May 30th, 2018 6:43pm
GetHuman-cheriboa indicated the issue is not fixed yet.
May 31st, 2018 7:51pm
GetHuman-cheriboa indicated the issue is not fixed yet.
May 31st, 2018 7:52pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 2nd, 2018 7:57pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 2nd, 2018 7:58pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 3rd, 2018 3:21am

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