Hello,*I am hoping you can help me with my order issue.*I placed an order last night an...

GetHuman-cheriboa's customer service issue with UberEATS from May 2018

6 views
 | 
614 similar
 | 
0 following
Help with my UberEATS issue
GetHuman-cheriboa's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-cheriboa a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-cheriboa's own words
Hello,*I am hoping you can help me with my order issue.*I placed an order last night and had the following issues:**-took an hour and a half to receive*-the order was ice cold when it arrived*-the containers were crushed*-food items were missing**I have contacted customer service and they refunded me partially.*I DO NOT find this to be acceptable, as none of this order was edible.*Also, there were * of us and only * person had food.**I have been ordering from Uber Eats for quite some time, and would hope to be refunded properly without so much trouble.**Being in a large city (Atlanta) provides me with other food deliver options if needed.*Please advise on what can be done or if I need to dispute this charge on my credit card.**Thank you**Cheri Boatfield
GetHuman-cheriboa did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-cheriboa fixed the problem
We are waiting for GetHuman-cheriboa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cheriboa fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-cheriboa
May 30th, 2018 - 2y ago
I have an issue with UberEATS too
Fixed
Seen by 6 customers so far
Similar issue to 614 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Email address
Phone number
Timeline
GetHuman-cheriboa started working on this issue
May 30th, 2018 6:43pm
GetHuman-cheriboa indicated the issue is not fixed yet.
May 31st, 2018 7:51pm
GetHuman-cheriboa indicated the issue is not fixed yet.
May 31st, 2018 7:52pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 2nd, 2018 7:57pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 2nd, 2018 7:58pm
GetHuman-cheriboa indicated the issue is not fixed yet.
Jun 3rd, 2018 3:21am