Im in Tampa,Florida. I ordered food from Village Inn Restaurant through my Uber Eats Ap...

GetHuman728020's customer service issue with UberEATS from May 2018

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The issue in GetHuman728020's own words
Im in Tampa,Florida. I ordered food from Village Inn Restaurant through my Uber Eats App. My daughter ordered the ruben sandwich with a salad. When the food came I opened her side salad container to find a nasty moldy rotted cherry tomato sitting on top of the salad! I immediately contacted Village Inn and asked for the manager. I offered to send the manager a picture of the salad with the rooten tomato. He accepted and said he would use the picture to show to his staff to help further educate them! He then told me he would approve the refund for my daughters meal but that I had to contact Uber Eats to proceed with the refund. I can send the picture of the salad with the rotted tomato as well as my correspondence with the manager of Village Inn. Just let me know! So What's the next step?

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Customer service issue
Reported by GetHuman728020
May 29th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 238 others
0 customers following this
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GetHuman728020 started working on this issue
May 29th, 2018 5:29pm
GetHuman728020 shared this issue with friends on Facebook
May 29th, 2018 5:32pm

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