stole my money and food

GetHuman-sloanma's customer service issue with UberEATS from May 2018

9 views
 | 
564 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman-sloanma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sloanma's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sloanma may need:
Name, Email address, and Phone number
The issue in GetHuman-sloanma's own words
Order food ... I ordered from uber eats, it said on the map that my food was arriving so I went outside to wait with my phone because I specifically said to call me when they got here and gave them the specific number in the comments even though it’s already linked to my account. They did not call at all. I get a text from uber eats that says my order will be canceled in * minutes and I’m confused because they were not there, did not call, and now I have no food and just had my money stolen.
This was ecspecially frustrating because they did not call at all and I was waiting outside for the driver to show up and call me.
They could make this right by giving me a refund on my order.
I did not expect this because I’ve been a customer with uber eats for a while and have never had this happen before.
I have an issue with UberEATS too
How GetHuman-sloanma fixed the problem
We are waiting for GetHuman-sloanma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-sloanma fixes it.
This email address isn't valid

UberEATS

Uber eats
Customer service issue
Reported by GetHuman-sloanma
May 23rd, 2018 - 6 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 9 customers so far
Similar issue to 564 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sloanma started working on this issue
May 23rd 3:00am