stole my money and food

GetHuman-sloanma's customer service issue with UberEATS from May 2018

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The issue in GetHuman-sloanma's own words
Order food ... I ordered from uber eats, it said on the map that my food was arriving so I went outside to wait with my phone because I specifically said to call me when they got here and gave them the specific number in the comments even though it’s already linked to my account. They did not call at all. I get a text from uber eats that says my order will be canceled in * minutes and I’m confused because they were not there, did not call, and now I have no food and just had my money stolen.
This was ecspecially frustrating because they did not call at all and I was waiting outside for the driver to show up and call me.
They could make this right by giving me a refund on my order.
I did not expect this because I’ve been a customer with uber eats for a while and have never had this happen before.
I have an issue with UberEATS too
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Uber eats
Customer service issue
Reported by GetHuman-sloanma
May 23rd, 2018 - 8 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 9 customers so far
Similar issue to 564 others
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GetHuman-sloanma started working on this issue
May 23rd, 2018 3:00am