Hello, *I made an order for some food and received a call saying that the restaurant wa...

GetHuman-claridos's customer service issue with UberEATS from May 2018

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The issue in GetHuman-claridos's own words
Hello, *I made an order for some food and received a call saying that the restaurant was currently out of the main ingredient. As that ingredient was mainly what I wanted I said I no longer want my delivery. The UberEATS man told me to cancel it myself, however I was unable to cancel it on my mobile app. The information on cancelling that I found on the app is all in Portuguese, as I am currently in Lisbon so I do not understand the policy. The number given to call for cancelling is out of business when I call. I called the driver again and asked if he could cancel, and he said that I have to and that I will be charged. I don't want to pay for food that I didn't get. Can you cancel my order? *Thanks,*Clara
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UberEATS

Customer service issue
Reported by GetHuman-claridos
May 14th, 2018 - 10 mons ago
I have an issue with UberEATS too
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GetHuman-claridos started working on this issue
May 14th, 2018 9:58pm