Hello, *I made an order for some food and received a call saying that the restaurant wa...

GetHuman-claridos's customer service issue with UberEATS from May 2018

31 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-claridos's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-claridos's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-claridos's own words
Hello, *I made an order for some food and received a call saying that the restaurant was currently out of the main ingredient. As that ingredient was mainly what I wanted I said I no longer want my delivery. The UberEATS man told me to cancel it myself, however I was unable to cancel it on my mobile app. The information on cancelling that I found on the app is all in Portuguese, as I am currently in Lisbon so I do not understand the policy. The number given to call for cancelling is out of business when I call. I called the driver again and asked if he could cancel, and he said that I have to and that I will be charged. I don't want to pay for food that I didn't get. Can you cancel my order? *Thanks,*Clara
GetHuman-claridos did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-claridos fixed the problem
We are waiting for GetHuman-claridos to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman-claridos fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-claridos
May 14th, 2018 - 10 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 5 customers so far
Similar issue to 31 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
GetHuman-claridos started working on this issue
May 14th, 2018 9:58pm