My courier came to my apartment complex and made an extremely quick call and promptly h...

GetHuman644889's complaint issue with UberEATS from May 2018

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The issue in GetHuman644889's own words
My courier came to my apartment complex and made an extremely quick call and promptly hung up. I did not even know the call was from Uber but I called back and they did not answer. I came outside and some teenagers said the courier rolled down the car window, asked if they ordered the food and they said they didn’t. The driver said “guess it’s mine now” and drive away. I use Uber eats all the time and have never not answered the door when my food arrived. I would like a refund in credits on my account as this is unacceptable. I hope as a frequent user of your app this can be dealt with quickly because you usually do the right thing.
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UberEATS

complaint issue
Reported by GetHuman644889
May 1st, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 2 customers so far
Similar issue to 119150 others
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Timeline
GetHuman644889 started working on this issue
May 1st, 2018 3:54am