I just ordered food which did not come. The driver, Richard, claimed to have called but...

GetHuman-pestpes's refund request issue with UberEATS from April 2018

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The issue and preferred resolution, in GetHuman-pestpes's own words:
I just ordered food which did not come. The driver, Richard, claimed to have called but I never received a call. When I got the message, I immediately messaged the driver and called him. I was scammed and the driver got a nice big meal for himself. I’m left paying the bill and with no dinner for my family. I will never use Uber Eats again!
I trust that UberEATS will make this right and come up with a resolution that is fair.
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UberEATS

refund request issue
Reported by GetHuman-pestpes
Apr 27th, 2018 - 3 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
Similar issue to 6471 others
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GetHuman-pestpes started working on this issue
Apr 27th 1:01am