Hello, **My name is Bertram L Griggs you may find it easier to just call me Bert .***We...

GetHuman6588300's customer service issue with Uber from September 2021

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The issue in GetHuman6588300's own words
Hello, **My name is Bertram L Griggs you may find it easier to just call me Bert .***We have*developed a de-escalation training program that can be used throughout the USA.**In developing this program, I gathered a team of diverse and talented people to help de-escalate adults*children* passengers in several work and learning environments.***As background my experience includes:*** * * *Competitive athlete at the United States Olympic Training Center in Colorado Springs in the sport of Judo**** * *After several injuries I became adrug*alcohol counselor for the city of Denver**** * *With my background in Judo, as a Lead Counselor, and after being certified as a crisis prevention trainer the executive team at Denver Health I was promoted**to train our staff in verbal and physical de-escalation skills.**** * *Staff would seek my assistance **% of the time to deescalate potentially harmful verbal and physical situations. In **% of these encounters I was able to help others calm down and follow procedures to avoid harm. Even for the additional one percent – as a team, we were was able to create a safer environment for all parties if the situation became physical.**With the GentleWay Institute, my team and I are now able share these skills with the nation and the world. Please take a look at our web page and if the timing is right, let’s schedule a brief call to introduce how our program may help you and your organization.***www.gentlewayinstitute.com**Thank you so much,**Bert**Bertram Griggs*Director, Training * Coaching*GentleWay Institute

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Customer service issue
Reported by GetHuman6588300
Sep 12th, 2021 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 10608 others
0 customers following this


GetHuman6588300 started working on this issue
Sep 12th, 2021 1:25am