I cannot use my Uber account as I have changed phone numbers and credit card. New phon...

GetHuman6380528's Account Access issue with Uber from July 2021

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Email address, Phone number, and Full name
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman6380528's own words
I cannot use my Uber account as I have changed phone numbers and credit card. New phone number naturally doesn’t match my email address. I sent a request through the app ov * months ago with no reply. There is NO way to navigate through this in the app. How can you get my business back? Reply please.

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Uber

Account Access issue
Reported by GetHuman6380528
Jul 26th, 2021 - 3 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 9387 others
0 customers following this

Timeline

GetHuman6380528 started working on this issue
Jul 26th 9:19pm