Don’t have an Uber account. I have an unauthorized credit card charge from Uber in San...

GetHuman-lwalvoor's Dispute a Charge issue with Uber from April 2021

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GetHuman-lwalvoor's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lwalvoor will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lwalvoor can let us know if they help or not.
Before contacting them, items GetHuman-lwalvoor may need:
Email address, Phone number, and Full name
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-lwalvoor's own words
Don’t have an Uber account. I have an unauthorized credit card charge from Uber in San Francisco. I don’t live in San Francisco and I need an immediate refund from Uber *Amount of charge is **.**. On April **-*****My bank has filed a fraud claim as of *-**-**

GetHuman-lwalvoor did not yet indicate what Uber should do to make this right.

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Uber

Dispute a Charge issue
Reported by GetHuman-lwalvoor
Apr 22nd, 2021 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7921 others
0 customers following this

Timeline

GetHuman-lwalvoor started working on this issue
Apr 22nd 11:44pm