No Refund

GetHuman-keolamar's Dispute a Charge issue with Uber from November 2020

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Help with my Uber issue
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GetHuman-keolamar's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-keolamar will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-keolamar can let us know if they help or not.
Before contacting them, items GetHuman-keolamar may need:
Email address, Phone number, and Full name
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-keolamar's own words
Receive a Refund ... Hello, I ordered from Dunkin Donuts Uber Eats on ****. I order a Frozen Chocolate and Sourdough Breakfast. I did not receive the Sourdough Breakfast after almost waiting an hour the only item I received was the Frozen Chocolate. I requested a refund on **** after not receiving it I tried again and it said it was processed. To date, I have not received a refund. Please process a refund as soon as possible.
I would like a refund as soon as possible.
I contacted Get Help in the App.
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Uber

Uber Eats
Dispute a Charge issue
Reported by GetHuman-keolamar
Nov 9th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 6663 others
0 customers following this

Timeline

GetHuman-keolamar started working on this issue
Nov 9th, 2020 3:10pm