I use uber ride on daily basis. Today i book uber for Rs ** when driver started ride a...

GetHuman5380345's customer service issue with Uber from October 2020

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The issue in GetHuman5380345's own words
I use uber ride on daily basis. Today i book uber for Rs ** when driver started ride after * min he asked my payment mode, i said it is online then he canceled the ride and told me i ll drop to you location and you please pay through cash, but when drive canceled the ride already ** rs shown in my app which i have to pay. then after reaching the destination he asked me to pay complete amount i.e., Rs **. *That means i paid Rs ** to driver through cash and Rs ** to uber app through phon pe. First of all kindly take action against your driver as i am your regular customer and i don't want to face this type of issue specially in morning when i have to reach office with fresh mind. Secondly kindly refund my extra Rs ** which i paid though phon pe.

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Uber

Customer service issue
Reported by GetHuman5380345
Oct 19th, 2020 - a year ago
I have an issue with Uber too
Not resolved
Seen by 16 customers so far
Similar issue to 6168 others
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GetHuman5380345 started working on this issue
Oct 19th, 2020 4:05am

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