I got a ride with Uber last night in Omaha Ne. Upon getting the ride I realized that t...

GetHuman5111943's Account Access issue with Uber from July 2020

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5111943's own words
I got a ride with Uber last night in Omaha Ne. Upon getting the ride I realized that the email address that was on my uber account was no longer in service. So I went on the app to change it. At which point it sent me a * digit verification code. I entered the code and it prompted me to log back in. Upon logging back in i realized that I did not remember my password. When I clicked the forgot password link it is sending the reset password link to my old email address that is no longer in use. So now I have no way of getting back on my app to speak with anyone!!! I need the receipt from yesterday!!!

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Account Access issue
Reported by GetHuman5111943
Jul 29th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6716 others
0 customers following this
Items needed
Email address
Phone number
Full name


GetHuman5111943 started working on this issue
Jul 29th 1:59pm