Fraudulent charges on my card not my uber account, terrible support.

GetHuman4428071's customer service issue with Uber from March 2020

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The issue in GetHuman4428071's own words
False charges on my CARD not account that have been confirmed by an uber rep. That came from a paypal account linked with my card. Upon telling the representative for the thousandth time that i have one and one uber account along with the fact I don’t have a paypal account to begin with, the charges some how no longer exists and can not be found. Received zero help after getting ran around and just told to contact my bank. Incompetent support along with no real live support or a number to call.
They don’t realize that I Had a previous issue that was resolved, however they keep bringing that issue up when the dates I were helped don’t even line up along with the fact I’ve already stated there mistaken, uber support is absolutely garbage and you are more than likely going to get ran in a circle only to be told to contact your bank
I want the fraudulent uber charge refunded as it’s not even on my account but on my transaction history.
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Customer service issue
Reported by GetHuman4428071
Mar 5th, 2020 - 10 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 8591 others
0 customers following this
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GetHuman4428071 started working on this issue
Mar 5th, 2020 5:16pm
GetHuman4428071 indicated the issue is not fixed yet.
Mar 6th, 2020 1:03am
GetHuman4428071 indicated the issue is not fixed yet.
Mar 6th, 2020 1:05am
GetHuman4428071 indicated the issue is not fixed yet.
Mar 6th, 2020 1:09am
GetHuman4428071 indicated the issue is not fixed yet.
Mar 6th, 2020 5:44pm

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