Silver strip removes pin code. No recourse. Help Desk a circular joke. Andrew Frank...

GetHuman4315260's Dispute a Charge issue with Uber from February 2020

Help with my Uber issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4315260's own words
Common problem -- removing silver strip removes PIN. Can the other numbers on the card (there are several) be used to find erased number? ... Silver strip removes pin code. No recourse. Help Desk a circular joke. Andrew Frank -- owner of a $** piece of cardboard.
NO Customer service at Uber. Robotic circular nightmare.
Contact me with usable PIN number. Instructions for one time non smart use.
I'm not a good customer. This card was a gift. I hoped to order food online (I have a flip phone*no apps) once and toss it.
** non successful interactions with GetHuman.
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Uber

$** Gift Card
Dispute a Charge issue
Reported by GetHuman4315260
Feb 4th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 8721 others
0 customers following this
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Timeline

GetHuman4315260 started working on this issue
Feb 4th, 2020 12:39am
GetHuman4315260 shared this issue with others over email
Feb 4th, 2020 12:39am

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