One of your drivers tried to cause an accident this morning that would have resulted i...

GetHuman-barbgail's customer service issue with Uber from October 2019

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The issue in GetHuman-barbgail's own words
One of your drivers tried to cause an accident this morning that would have resulted in serious injury to us, to him and to any rider he had aboard!!!!**We were trying to exit *** east at exit ** this morning at about *:** am. This exit also has cars entering *** east at a pinch point. Your driver sped up and tried to run up our right side. Then he pulled around us and swerved towards us in the exit lane. He slammed on his brakes coming to a nearly total stop on the exit ramp. If we did not have exceptional breaks on our car we would have hit his rear right bumper and since he was already in a hard right swerve, it would have undoubtedly caused him to rollover. He then drove off at high speed back on *** east. *Since we were forced to slam on our brakes from expressway speed to avoid an accident, it was likely to cause someone to rear-end us. Fortunately the drivers behind us saw the dangerous driving from your UBER driver and backed off. *I'M QUITE CERTAIN IT WAS AN UBER DRIVER BECAUSE WE WERE WITHIN ABOUT AN INCH OF HIS RIGHT REAR BUMPER AND ON THE REAR QUARTER PANEL OF HIS SHINY NEW BLACK VAN*SUV WAS A NICE NEW WHITE UBER STICKER CLEARLY VISIBLE.*His actions were inexcusable and dangerous. If this an example of the type of driver you employ at UBER, well no thanks. I'll use some other way to get to my destination and will never call UBER for a friend*or family member.*I'm quite certain you will have some lame excuse or explanation, but bottom line this person represents YOU and today he made you look like an idiot.

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Uber

Customer service issue
Reported by GetHuman-barbgail
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 48439 others
0 customers following this

Timeline

GetHuman-barbgail started working on this issue
Oct 21st, 2019 4:51pm
GetHuman-barbgail indicated the issue is not fixed yet.
Oct 23rd, 2019 10:34am

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