I already have a message to you that i had a promo thst said ,* free $** ride and I sen...
GetHuman3585731's Dispute a Charge issue with Uber from September 2019
Help with my Uber issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3585731's own words
I already have a message to you that i had a promo thst said ,* free $** ride and I sent you a picture of a promo code. It did however accept it. But i ended up being charged it only took $* off so I did erase the account because I referred someone to you and tell them to use a promo code first because it would be the only time they would be able to use it then he use them and when I looked I was charged for them so I sent you a picture of the promo code on exactly what it said and the money was taken off. and the money never got returned.my accounts clearly says it's still on there I also sent a picture of the promo code and I'm not sure if I sent the picture of the trips it literally would have been the only two are there and so you had all the information at that time the account ever seen I assumed you would resolve it I do not want someone to have my information if it was not getting a discountI can it's just that I logged out of his account are you lacking tomorrow because since it had already charged me I didn't want any more extra charges added or take it off the two charges I sent everything to the support who's not on my account like I said it was my friends but I didn't think they were going to be charged because the promo code that ssid ** off first Uber ride then I was just going to wait do he could get a card on there and I end up being charged both once it's only a $* discount and I sent the email while the account was still up I assumed it would have been taken care of I would have never switched back to my account even though I needed it. , Besides it made me nervous. and he has said he has not gotten any emails either play I got charged $* and I think maybe like ** I'm not sure but it never was returned.I could have gotten a promotion for like $** in the free first ride or $* off of each ride or something better
GetHuman3585731 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman3585731 fixed the problem
We are waiting for GetHuman3585731 to fix the problem and share the solution with the rest of us customers.
Please help with my Uber issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Uber customer problems.