I got a call from my credit card company telling me that there was suspicious activity...

GetHuman-donigera's Dispute a Charge issue with Uber from June 2019

Help with my Uber issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-donigera's own words
I got a call from my credit card company telling me that there was suspicious activity on the card today. They said * charges were made to my card today from uber. Can you tell me how to get these charges removed
GetHuman-donigera did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-donigera fixed the problem
My credit card was charged fraudulently for * Uber charges in one day. The credit card company called me to notify me. They suggested that the easiest way to resolve the issue was for me to contact Uber directly and have the fraudulent charges removed. I tried calling Uber but could not find a number leading to a live person. I submitted my request to remove the fraudulent charges on an Uber website, but I was not confident that anyone would look at it, So I called back my credit card compamy, rhey said they would investigate the fraudulent activity and cancelled my card and sent me a new one. The downside is I have no credit card for a few days.
Please help with my Uber issue
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Uber

Dispute a Charge issue
Reported by GetHuman-donigera
Jun 13th, 2019 - 4 mons ago
I have an issue with Uber too
Fixed
GetHuman-donigera shared how to fix
Seen by 5 customers so far
Similar issue to 41123 others
0 customers following this
Items needed
Email address
Phone number
Full name
Timeline
GetHuman-donigera started working on this issue
Jun 13th 2:00am
GetHuman-donigera confirmed the issue is fixed. Hooray!
Jun 13th 1:31pm
GetHuman-donigera confirmed the issue is fixed. Hooray!
Jun 13th 1:32pm