I got a call from my credit card company telling me that there was suspicious activity...
GetHuman-donigera's Dispute a Charge issue with Uber from June 2019
Help with my Uber issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-donigera's own words
I got a call from my credit card company telling me that there was suspicious activity on the card today. They said * charges were made to my card today from uber. Can you tell me how to get these charges removed
GetHuman-donigera did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman-donigera fixed the problem
My credit card was charged fraudulently for * Uber charges in one day. The credit card company called me to notify me. They suggested that the easiest way to resolve the issue was for me to contact Uber directly and have the fraudulent charges removed. I tried calling Uber but could not find a number leading to a live person. I submitted my request to remove the fraudulent charges on an Uber website, but I was not confident that anyone would look at it, So I called back my credit card compamy, rhey said they would investigate the fraudulent activity and cancelled my card and sent me a new one. The downside is I have no credit card for a few days.
Please help with my Uber issue
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We've taken the time to write instructions for how to solve some of the most common Uber customer problems.