Ref my last trip today on **th May,*****with driver Bandhu from Sahara Star Hotel*at do...

GetHuman2945273's Dispute a Charge issue with Uber from May 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2945273's own words
Ref my last trip today on **th May,*****with driver Bandhu from Sahara Star Hotel*at domestic Airport to Nesco Exhibition Centre at Goregaon at Western Highway Mumbai ,when I booked cab ,the rate was shown as RS ***.***.But when I reached my destination,it was showing Rs***.***.I disputed with the driver and showed him original rate.On seeing this, He agreed to the fare of RS ***.**.I paid him RS **** as he was not having the balance change. He told me that he would speak to customer care No.*Later on while coming back ,I wanted to book Uber cab, I noticed that you are asking me to pay the amount of RS ***.***.After that I could understand that Driver Bandhu*has kept the amount given by me with himself. Thereupon I booked cab of other aggregator.*I am sorry to state this is happening with me *second time . It is very disturbing as Uber is*my most favourite Cab Aggregator not only in Mumbai but in other cities.*Pl go deeply in this case and refresh my account so that I can use my Uber Cab*Thanks*Tejinder not Singh

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Uber

Dispute a Charge issue
Reported by GetHuman2945273
May 18th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39450 others
0 customers following this

Timeline

GetHuman2945273 started working on this issue
May 18th, 2019 3:48pm