My account was hacked a while back. Someone in NC used it. I noticed right after they h...

GetHuman-accessga's Account Help issue with Uber from March 2019

Help with my Uber issue
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-accessga's own words
My account was hacked a while back. Someone in NC used it. I noticed right after they had been on the ride. **Uber locked my account, even though I made multiple attempts to speak with them through email. They just kept sending me automated emails that did not help me whatsoever. **Uber took away my right to delete my Uber account because they will not help me get back in to MY account or help me resolve the issue. Do you think this is fair? How can I get my account deleted? **Reading those automated emails My Belief is that they had a big breach, big hack that was inclusive of my account.
GetHuman-accessga did not yet indicate what Uber should do to make this right.
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Uber

Account Help issue
Reported by GetHuman-accessga
Mar 28th, 2019 - 22d ago
I have an issue with Uber too
Fixed
Seen by 3 customers so far
Similar issue to 35697 others
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GetHuman-accessga started working on this issue
Mar 28th 8:26pm
GetHuman-accessga indicated the issue is not fixed yet.
Mar 31st 10:55pm