I lost my phone and am trying to register my new phone, with the same phone number and...

GetHuman2516334's customer service issue with Uber from March 2019

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GetHuman2516334's next move: go to the Uber help center.
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The issue in GetHuman2516334's own words
I lost my phone and am trying to register my new phone, with the same phone number and email account, to uber. I am getting the message that the email already exists and cannot progress.
GetHuman2516334 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
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Uber

Customer service issue
Reported by GetHuman2516334
Mar 14th, 2019 - 10d ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 34356 others
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Timeline
GetHuman2516334 started working on this issue
Mar 14th 8:59pm