Somehow my credit card for billing got changed from AMEX ending in ...**** to an AMEX E...

GetHuman2133265's customer service issue with Uber from March 2019

1 view
 | 
34354 similar
 | 
0 following
Help with my Uber issue
First: share to improve GetHuman2133265's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2133265's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2133265 will want to follow the link below to head to their help center. We will check on GetHuman2133265 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2133265 may need:
Email address, Phone number, and Full name
The issue in GetHuman2133265's own words
Somehow my credit card for billing got changed from AMEX ending in ...**** to an AMEX Ending in ..****. The first card has an Amex benefit of $***mo whereas the second card has no benefit at all. I did not authorize this change that I know of. On my most recent bill for card ..**** I have approx $**. in charges during February and approx $***. in March. I would like these rebilled to card ending in ..**** or give me a credit in the amount of $**. which I forfeited from Amex. Thank you. Richard Cope *****@***.com
GetHuman2133265 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman2133265 fixed the problem
We are waiting for GetHuman2133265 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Uber email you?
This email address isn't valid
Follow this issue
See how GetHuman2133265 fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman2133265
Mar 14th, 2019 - 10d ago
I have an issue with Uber too
Not resolved
Seen by 1 customer so far
Similar issue to 34354 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2133265 started working on this issue
Mar 14th 8:19pm