I called for an uber, it said it would be $** and change. I get a receipt for $**.**. A...

GetHuman-tarmint's customer service issue with Uber from March 2019

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The issue in GetHuman-tarmint's own words
I called for an uber, it said it would be $** and change. I get a receipt for $**.**. Also on the receipt was something about East Westpark Westbound Toll, we never went on a toll road. I also see a charge of $**.** for “time”, I don’t know if that is something new but I have never paid for “time” before. Just before we arrived at our destination the uber driver’s phone died. My guess is that she wasn’t able to end the trip. She said she lived close by so I’m guess it was her going home that used the toll road. My card should only be charged the $** for the trip and I did a $* tip, so $**. Everyone talks about how great uber is, well right now you would only get one star.
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Uber

Customer service issue
Reported by GetHuman-tarmint
Mar 13th, 2019 - 5 mons ago
I have an issue with Uber too
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GetHuman-tarmint started working on this issue
Mar 13th 4:41am